DBS Bank has pushed artificial intelligence agents deep into its corporate lending workflow and given employees across the institution tools to build their own. But the bank is refusing to let those agents act without a human checking their work. The reason is simple: the technology for supervising AI agents is nowhere near as mature as the technology for building them.

DBS chief data and transformation officer Nimish Panchmatia said the mismatch is stark. Capability innovation is moving at roughly five times the pace of governance, control and management innovation. That gap must be closed before autonomy can be allowed, he argued.

His comments represent one of the more explicit statements from a major bank about the limits of agentic AI. Agentic systems differ from the generative AI chatbots that dominated the past three years

Source: ComputerWeekly.com News